Twice now I've gotten paperwork for my animals from this place (so I could move vets) and found things they never bothered to mention to me, one of which could potentially result in surgery if ignored.
First let me say I rarely give five star reviews, it has nothing to do with the service received. Our elderly cat has been going very slowly downhill, and discussions with our regular vet led to a wait and see attitude. On a Sunday morning she suddenly could not keep her food in, and was in obvious distress - she could not get comfortable anywhere. Called the emergency number at St F and was told to come right over. The decision had already been made to not attempt any lifesaving measures - this cat had experienced a very good life, it was time to let her rest. Everyone was very kind. Paperwork was minimal and explained thoroughly. The cost was what I expected. What I did NOT expect was The Comfort Room. It is very much like a chapel, and in my emotional state it was just a trifle too much to take. Going forward, now knowing that many vet offices have such a room, I will be better prepared. Please understand it is a lovely room and the thought put into it is impressive, I was just caught off guard. As for some other reviews about the cleanliness of the building - that is so wrong; it is not new construction, and an office in which pets of all shapes and sizes (and species) are treated has to be extremely difficult to keep immaculate. We are happy with our local vet, two minutes away, otherwise I might consider using St F - a 20 minute drive.
Overcharges you, tells you your pet is perfectly fine, then goes and writes about issues in their paperwork without telling you about it.
I have been to many vets all over the East Coast because of my military service, and while all of the vets I have been to have been wonderful, they paled in comparison to Saint Francis. I took my rescue duck, Cheese, to be euthanized after a loss of her mate and a serious injury and the staff made the process as easy as it could be. They were warm and welcoming from the time I walked through the door and throughout the entire process. They were empathetic and kind and, after it was all said and done, wrapped her up so I could take her home to be buried next to her mate. It was a heart-wrenching experience (as are all pet losses), but I am so glad I decided to go to Saint Francis for it. A week after the euthanization, I received a sympathy card in the mail that had been signed by the entire staff and it brought tears to my eyes. I will definitely be going back to them in the future!
If I could give St Francis more stars I would! Unfortunately, my best friend Buster crossed the rainbow bridge during our visit. The WHOLE staff was phenomenal. So sincere and respectful especially in the process of saying our goodbyes. Thank you so much for making a painful experience less difficult.
Also, claims to be an exotic vet yet kept an adult bearded dragon behind the front desk in a too-small tank with no hiding spaces and loose sand substrate (which can cause impaction if consumed, especially when you feed them crickets they have to dive for, which they constantly had running loose in the enclosure every time I visited for years, probably biting the poor beardie and adding to the stress of living in a loud vet's office with nowhere to hide)
I came home one evening to my dog breathing differently and not eatting and the urinating blood. She had no energy but was fine not 6 hours prior. It was the evening and our primary veterinary office was closed but they did recommend trying this emergency animal hospital. We took our dog Mama to them and they were not only awesome to Mama but my daughter felt that they really listened to her when it came to caring for Mama and what we consider "her unique personality to strangers especially in a clinic setting". The staff was attentive and patient with both pet and owner. Mama was to ill to bring home and we had to leave her at the clinic for the overnight connected to an IV and other tubes to remove all the blood in her bladder. By the next mid morning the doctor called and told us that Mama was off the IV, up walking about and eating again. We so excited to here the good new and when we went to pick her up. We saw that she was back to her happy playful self. It is never scarier then when a member of your family is ill and the rest of the family is distressed about the worst case scenarios. St. Francis animal clinic collaborated with our primary veterinarian the next morning, providing collaborative care, not to repeat recent blood work that was done. St. Francis made sure that the whole family was cared for. Thank you very much St. Francis.
Saint Francis Veterinary Center Of South Jersey is a US Veterinary Care based in Woolwich Township, New Jersey. Saint Francis Veterinary Center Of South Jersey is located at 392 Kings Hwy, Woolwich Township, NJ 08085, USA.
Please contact with Saint Francis Veterinary Center Of South Jersey using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Saint Francis Veterinary Center Of South Jersey opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.